TERMS & CONDITIONS

Welcome to Cakes&Co! By accessing or using our website, you agree to be bound by these Terms & Conditions ("Terms"). If you disagree with any part of the Terms, please refrain from using our website or services.

1. Order Acceptance and User Agreement:

  • Binding Contract: When you place an order through our website, you are entering into a binding contract with Cakes&Co. This means both parties (you and Cakes&Co.) are legally obligated to fulfill the terms of the order.
  • Order Modifications: We understand plans can change. If you need to modify your order after placement, please contact us as soon as possible via Email: hi@cakesandco.in or Phone:+91 8367755555. We'll do our best to accommodate your request, but changes may not be possible if the order is already in production.

2. Order Accuracy and Delivery:

 

  • Your Responsibility: You are responsible for providing accurate and complete delivery information, including your name, address, phone number, and any specific delivery instructions. Incorrect information may result in delayed or undelivered orders.
  • Delivery Timeframe: We offer delivery within the mentioned delivery time by the partnered channel during our designated delivery windows. While we strive for on-time deliveries, unforeseen circumstances like traffic, weather conditions, and high order volume may cause delays. We'll communicate any delays promptly and keep you updated on your order status.

 

3. Product Availability and Substitutions:

  • Fresh Ingredients: We use fresh, high-quality ingredients to create our delicious treats. Due to seasonal variations or unexpected shortages, certain items may occasionally be unavailable.
  • Substitution Policy: In the event an item is unavailable, we'll contact you to discuss substitution options. We'll offer a similar product of equal or greater value. If a suitable substitute isn't available, we'll gladly offer you a full refund for the unavailable item.

4. Website Use:

  • Lawful Use: Our website is intended for lawful purposes only. This includes browsing our product selection, placing orders, and contacting us with inquiries. Activities like hacking, spamming, or defacing the website are strictly prohibited.
  • Respectful Conduct: We strive to maintain a positive and respectful environment for all users. Any behavior that could be considered offensive, harassing, or disruptive is not tolerated.

5. Intellectual Property:

  • Copyrights and Trademarks: The content of our website, including logos, images, text, and designs, is protected by intellectual property laws, including copyrights and trademarks. This content belongs to Cakes&Co. and may not be reproduced, modified, distributed, or commercially exploited without our written permission.
  • Respecting Ownership: We respect the intellectual property rights of others. If you believe your work has been copied in a way that constitutes copyright infringement, please contact us immediately.

6. Disclaimer:

  • Accuracy Efforts: We strive to provide accurate and up-to-date information on our website, including product descriptions, pricing, and availability. However, errors or omissions may occur. We reserve the right to correct any errors and update information at any time.
  • Limited Liability: We are not liable for any damages arising from your use of our website or services. This includes, but is not limited to, damages for incorrect information, delayed deliveries, or product dissatisfaction.

7. Governing Law:

These Terms & Conditions are governed by and construed in accordance with the laws of India. In the event of any legal dispute arising from your use of our website, the courts of India will have exclusive jurisdiction.

8. Contact Us:

If you have any questions regarding these Terms & Conditions, please contact us at Email: hi@cakesandco.in or Phone:+91 8367755555. Our friendly customer service team is happy to assist you.

We reserve the right to update these Terms & Conditions at any time. Your continued use of our website following the posting of revised Terms means that you accept and agree to the changes.

Thank you for choosing Cakes&Co.! We look forward to creating delicious memories with you.